1. The process which is managed by our agency will be in accordance with the patients' prefences.

2. Our health professional who is sufficient in terms of health technology and being scientific can make suggestions and present an opinion.

3. In process directing or managing with relation to the patients,  hospitals/clinics which fulfill the criterias accredited on the subject of health tourism will be preferred firstly and especially. These hospitals should provide assurance with regards to reliability of clinical quality.

4. Detailed and enough information in terms of service groups that are provided by hospitals should be shared.

5. Hospitals / clinics which are directed from our agencies have department of health tourism and translator staffing

6. The information about pricing policy is announced to the patients to show that the reasonable cost estimate and treatment plan are made.

7. Medical information and patient's data that are taken and evaluated by hospital is reported to the patient.

8. Information and process transparency is ensured without neglecting data security.

9. The patient is  informed about all alternatives that the physician suggests in advance.

10. An approval is  received from the patients about agreed treatment plan.

11. Patient is  informed about rehabilitation programmes, if it would be a case.

12. Whole process which is consisted of welcoming, accomodation, transfers and other services is  well coordinated.

13. Necessary documents are  transmitted to the patient and the insorance instituation if there is any, after all process.

14. Patient privacy is protected

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